4 Things Your Radio Station is Getting Wrong on Snapchat
Snapchat now has 158 million daily active users. It is the platform of the moment to reach a large and active audience. If your radio station is on Snapchat, you’re already one step ahead. However, are you doing everything you can to engage and recruit listeners on Snapchat?
You’re not keeping it real
Snapchat’s informal style is designed to let people share their true selves. Your presenters need to be using Snapchat as a platform to get to know your listeners, and being too contrived and staged is not helping. Snapchat should allow you ro connect with listeners in the realest way. Ask your presenters to share snaps of them in the studio, or just chilling – your listeners love to know what goes on behind the scenes! Make sure your presenters have a sense of honour and stays genuine.
2. You’re not engaging listeners
One thing your station is failing to do on Snapchat is recognising that your listeners are the only reason your station is still standing. A great way to show your appreciation to your listeners is by sharing listener content through your Snapchat stories, answering listener questions and featuring your listeners in Snaps when possible (i.e. if you meet them at an event). You could also give your listeners shout-outs and thank them regularly for their loyalty (e.g. if you reach a follower milestone, share a story thanking them).
3. You’re not providing your listeners with exclusive content
A great quality that Snapchat has is that it creates a relationships with between users. Your radio station should be using this to your advantage by sharing behind-the-scenes content and exclusive sneak-peaks. One way to give your audience exclusive content could be giving them a behind-the-scenes tour of your studio.
4. You’re not setting yourself apart
Your radio station should be constantly highlighting what sets you apart and this also includes Snapchat. Snapchat is a way to define you as a radio station whilst always keeping your listeners in mind. Your radio station needs to determine what makes it different. How does your station make you stand out from all the others? Focus on these unique characteristics and make them apart of your Snapchat strategy. Remember to always keep your listeners in mind. Every time you share a Snap, ask yourself; who are you looking to reach? Who would they care? and how does this set you apart?
Week in Review – May Week 4
May 29, 2017
Lawsuits, new laws and new strategies make up the most part of this Week in Review. PayPal is suing Pandora Music over trademark infringement. Plus, we take a look at a tough new law that social media platforms may face to tackle the rise of objectionable videos. Furthermore, we learn how important YouTube really is to Gen-Z and why Ben Cooper wants to change Radio 1’s strategy.
PayPal sues Pandora Music for trademark infringement
According to a legal complaint filed on May 19th, PayPal users are getting confused between the PayPal app and the Pandora app. This is due to Pandora’s recent logo redesign, which looks remarkably similar to PayPal’s. The online payment system is suing the music streaming app for trademark infringement. They claim that Pandora’s imitation of its “iconic” blue P logo is confusing listeners and threatening their experiences with online payment. Posts from Twitter and Facebook are include in the lawsuit; aiming to further illustrate the confusion users experience when attempting to use the PayPal app.
Facebook, Twitter and YouTube Face New Law to Tackle Online Video
European Union ministers have approved proposals last Tuesday which seek to tackle the rise of objectionable videos posted to social media platforms. The proposed rules are yet to be approved by the European Parliament. They will force Facebook, Twitter and YouTube to remove hate speech as well as sexually explicit videos from their social media platform or face steep fines.
“We need to take into account new ways of watching videos, and find the right balance to encourage innovative services, promote European films, protect children and tackle hate speech in a better way,” said Andrus Ansip, EC vice-president for the digital single market.
Half of Gen-Z Could Not Live Without YouTube
AdWeek have released the results of their new survey in which they asked a group of nearly 1,500 people aged 13-20 what they think about everything “from social media platforms to digital video to the new breed of online celebrity”. The survey has not only revealed that 50% of Gen-Z respondents claim they “could not live without” YouTube but also that almost all respondents (95%) say they use YouTube to some extent.
Radio 1’s Ben Cooper pledges to “Work Harder” On its Strategy
BBC Radio 1 controller Ben Cooper says that the station must “work harder” on its strategy as its audience figures continue to decline. According to the latest RAJAR figures, Radio 1 was down 8.1% year-on-year, attaining a weekly reach of 9.1 million. Cooper says they might have to alter their “listen, watch, share” approach to focus more on the traditional listen part of their strategy.