Why You Should Implement Facebook Messenger Into Your Radio Station’s Social Media Strategy
Facebook has changed the way the world communicates. With Facebook Messenger available for businesses, a new channel for listener engagement has opened. Your radio stations should be implementing Facebook Messenger into your social media strategy to see a growth in listener acquisition as well as listener retention.
1. Everyone is on Messenger
Messaging is without a doubt on the rise, statistics show that the combined user base of the top four chat apps is now larger than the combined user base of the top four social networks. Facebook have recently announced that Messenger now has over 1 billion active monthly users. Given this, your radio station needs to be where your listeners are most active, therefore making Facebook Messenger the most logical platform.
2. Messenger Bots allow instant replies
Messenger Bots are now becoming very advanced and complex. Soon, they will become so compelling that people will not only be using them daily but will also be telling their friends about them. Nowadays, people are used to instant gratification and they expect it with customer service too. Messenger Bots allow you to reply immediately to your listeners providing the right information; you can set up automated answers to FAQs or talk to listeners live; making your radio station more approachable.
3. Get to know your audience
Another great thing about Facebook Messenger is that is allows you to get to know and understand your audience. People are constantly updating their Facebook profiles, giving you useful demographics and psychographics. Facebook Messenger gives your radio station an opportunity to target customers with precision, whilst also focusing on their specific needs and interests.
4. Appear more approachable
Being a part of a platform that your listeners are used to engaging with socially will make your radio station seem more approachable and friendly. Facebook Messenger is a platform for your station to engage with listeners in a personal manner, thus building meaningful and lasting relationships.
5. Safe way to communicate
Facebook Messenger is a personal and secure way to communicate. Your listeners can choose whether or not they wish to interact with your station; allowing your station to be available but not intrusive. Furthermore, the conversation is fast and secure because Messenger comes with an end to end encryption.
Week in Review – May Week 1
May 8, 2017
This Week in Review looks into a variety of brands and their innovations to drive more revenue. YouTube are doing this by introducing original programs. Snapchat are also aiming to drive more revenue by launching a self-serve ad manager and SiriusXM are starting a brand new radio station.
YouTube is Adding 40 Celebrity-Driven Original Programs
During last week’s BrandCast event for advertisers, YouTube announced that celebrities including Kevin Hart, Ellen DeGeneres, Ryan Seacrest and Demi Lovato will be creating shows for YouTube. All of these shows will be add supported, announced YouTube Chief Business Officer Robert Kync. While around a half dozen of the star-studded shows will be supported by brand sponsorships, more than 30 others will be on YouTube Red, the subscription portion of the platform. Most of the YouTube Red shows will be created by YouTube influencers rather than by mainstream celebrities.
Snapchat Will Allow Brands of All Sizes to Buy Self-Service Ads
Snapchat last week launched its new self-serve ad manager for buying video Snap Ads. Called Snapchat Ad Manager, it will be widely available in June in several countries for companies of all sizes. Marketers can buy Snap Ads, whether they want to drive app installs, garner branded long-form video views or prompt eCommerce click-throughs.
SiriusXM Announce 24/7 Beatles Radio Station
SiriusXM has announced a 24/7 Beatles radio station, set to begin airing on May 18. All programming is in collaboration with, and fully authorised by, The Beatles’ Apple Corps Ltd. The channel will explore The Beatles’ entire career. It will also feature guest DJ slots with well-known Beatles fans, quizzes, call-ins and special live recordings from the band.
AdsWizz is Developing Skills to Integrate Brands on iHeart Radio via Amazon Alexa
Digital audio ad solutions firm AdsWizz is helping more digital audio advertisers make their campaigns more tech savvy. AdsWizz is making its platform available for music and radio skill developers looking to target Alexa users with interactive ads. For instance, an ad on iHeartRadio for a product could instruct the listener to ask Alexa to put the item in their Amazon shopping cart for future purchase.